CUSTOMER SERVICE AND E-TRADE REPRESENTATIVE AT CI CAPITAL
Resolve customer complaints and problems by exploring alternative solutions and escalate unresolved problems as required.
Fulfill and complete transactions and forward requests with compliance to the business work flow.
Market additional services for customers by explaining features details and its added value, in order to achieve pre-determined target.
Maintain an up-to-date call center database.
Handle any problem that may face the clients on company’s website
Market for the online trading
Serve the customers by full filling their requirements and requests, answering inquiries, resolving any conflicts, while maintaining an up-to-date database with accurate information.
Bachelor’s Degree in business administration or other relevant discipline.